Financial Operations

The Financial Operations division represents Accounts Receivable, Cash and Merchant Services, and Financial Operations Solutions functions at UC San Diego. For reference, we manage all administrative aspects of the billing process, collections, bank accounts, merchant services, PCI compliance, and strategic design of the Project Portfolio Management (PPM) module in Oracle Financials Cloud.

Our team members provide the following services:

• Accounts Receivable is responsible for expanding and supporting institutional billing efforts (does not apply to student/patient receivables), including collections and revenue recognition practices. We support departments throughout the University in customer maintenance, billing, payment applications, collections, and training.
• Cash & Merchant Services is responsible for campus cash operations, including the administration and reconciliation of bank accounts, merchant services management, PCI compliance, and drawdown of funds from letters of credit accounts.
• Financial Operations Solutions is responsible for providing comprehensive support, strategic direction, and process facilitation to internal teams of Accounts Receivable, Cash Management, and Equipment Management. Our primary focus is on supporting the PPM subledger, processes, and reports, as well as managing integrations and product updates and changes. We collaborate with other teams to optimize financial operations.
• Process and Systems Optimization focuses on enhancing organizational efficiency by refining Financial Information System (FIS) processes. Launched in 2020, UC San Diego's FIS continues to modernize financial operations. Our workgroup is dedicated to aligning the system with evolving organizational needs, resolving issues, and setting the stage for future growth. Streamlined processes and targeted training for the financial community remain key priorities as we drive continuous improvement.